Terms &
Conditions
These Terms & Conditions outline how you may use my website, purchase artwork, and interact with my services. By visiting this site or placing an order, you agree to these terms. I operate as a sole trader in New Zealand, and all policies follow New Zealand consumer law.
Use of This Website
This website and all content on it — including images, text, and artwork — are owned by me, Ana Cristina Giraldo. You may browse the site for personal use, but you may not copy, reproduce, or use any content without written permission.
Artwork & Product Information
I aim to represent each artwork as accurately as possible. Colours may vary slightly due to screen differences, lighting, and materials. Sizes are listed clearly on each product page.
Original artworks, prints, and other items may have natural variations that reflect the handmade nature of the work.
Pricing
All prices are listed in New Zealand Dollars (NZD). Prices may change at any time without notice, but confirmed orders will always honor the price at checkout.
Payment
Payments are processed securely through trusted third‑party providers. I do not store or have access to your card details.
Payment provider: [to be added]
If I update or change payment methods, this section will be updated.
Shipping
Shipping rates, timeframes, and delivery details are outlined on the Shipping Policy page. Once an order is shipped, delivery times are outside my control, but I will always support you if issues arise.
Returns & Refunds
My Returns & Refunds Policy explains when refunds, replacements, or returns may apply. Please read that page before making a purchase.
If an item arrives damaged, please contact me as soon as possible with photos so I can help resolve the issue.
Intellectual Property
All artwork, images, text, and materials on this website are protected by copyright. You may not reproduce, distribute, or use any content without written permission.
Purchasing artwork does not grant reproduction rights.
Privacy
Your privacy matters deeply to me. My Privacy Policy explains how your information is collected, used, and protected. By using this site, you agree to the practices described there.
Cookies & Analytics
This website may use cookies to support basic functionality.
Analytics provider: [to be added]
If I add analytics tools, this section will be updated to explain how they work and how you can opt out.
Limitation of Liability
I take care to ensure all information on this site is accurate, but I cannot guarantee that every detail will always be error‑free. I am not responsible for any loss arising from the use of this website, except where required by New Zealand law.
Workshops & Hiring
Workshops are not booked through this website.
If you would like to hire me to run a workshop for your group, please contact me directly.
When you hire me, the following applies:
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All details (date, time, location, group size, pricing) are agreed upon through direct communication
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A written confirmation will be provided once we agree on the details
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Any cancellation, rescheduling, or changes must be communicated directly
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I reserve the right to decline or reschedule a workshop if necessary
Changes to These Terms
These Terms & Conditions may be updated occasionally. The latest version will always be available on this page. Continued use of the website means you accept any changes.
Contact
For questions about these terms, you can contact me at:
Ana Cristina Giraldo
Email: fineartsacg@gmail.com
Location: Auckland, New Zealand